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Do I have to sign up for pickup/delivery services to get a charge account? No. You can sign up for a regular charge account.
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How do I sign up for a regular charge account?
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Does Cordial Cleaners charge a delivery fee? No. Our everyday low prices do not have additional delivery fees.
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Does Cordial Cleaners charge a membership fee? No. Our service is available to you with no membership fee.
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Where do you pick-up and drop-off my clothes? You choose the location for our courteous drivers to service.
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What type of bag do I use to put my clothes for pick-up in? We provide you with our special Cordial Cleaners laundry bags as you need.
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How do I get my Cordial Cleaners laundry bag? Your driver leaves on with you each time he/she picks up your clothes.
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How do I pay for your door-to-door service? We will charge your credit card. Click here for sign-up form!
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How do I change my personal information and/or preferences? Contact Cordial Cleaners by telephone or email. Click for contact info!
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How do I place an order? If you are already signed up, just leave a bag out on your scheduled pick-up day by 8:00am. If you are not yet a registered customer: click here to sign-up!
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How will I know my scheduled drop-off and pick-up days? On our first visit, our driver will leave you with an introductory Cordial Cleaners kit which will include among other things, your scheduled drop-off and pick-up days.
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Do I have to tip the driver? No. Our drivers do not accept tips and gratuities.
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Do I have to be there when the drop-off or pick-up is made? No. your driver will service the pre-selected location. If you cannot leave your bag out for our driver, we can accommodate you (selected areas), as long as there is someone at the location to give out and receive your garments per your instructions.
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How do I tell Cordial Cleaners about a special request/issue with my garments? Simply leave a detailed note in your bag for our Cordial Cleaners representative.
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What do I do if I have a problem with my order after I get my clothes back? Immediately contact Cordial Cleaners. Click here to contact.
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